Last updated: September 1, 2026

Shipping Area

Active Senior Living currently ships only to addresses within the United States.

Order Processing

Orders are generally processed and prepared for shipment within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Method and Delivery Estimate

Orders are shipped through the United States Postal Service (USPS). Standard delivery generally takes 2–5 business days after shipment.

Delivery times are estimates and may be affected by holidays, severe weather, carrier delays, or other circumstances beyond our control.

Shipping Charges

• Orders containing one product: $5.99 flat-rate shipping.
• Orders containing two or more products: free standard shipping.

Tracking Information

When tracking information is available, it will be sent to the email address provided with the order.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If your order has not yet shipped, please contact us promptly through our Contact page to request an address correction. We cannot guarantee that an address can be changed after an order has shipped.

Delayed, Lost, or Damaged Packages

If tracking shows an unusual delay or your package arrives damaged, please contact us through our Contact page. Include your order number and relevant details so we can review the issue and help determine the appropriate next step.